Terms and Conditions

Welcome to Pamper & Peace! This website is operated by “Faroma Enterprises”. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.

• Ordering process: when you place an order through our website, you are making an offer to purchase the products selected in accordance with these Terms and Conditions. We reserve the right to accept or reject any order placed on our website.
• Delivery: we will make all reasonable efforts to deliver the products to you within 7 days of the date of your order. However, delivery times may vary depending on your location and other factors beyond our control.
• Damaged products: in the event you receive a damaged product, please contact us immediately. We will arrange for a replacement to be sent as soon as possible at no additional cost, or we will initiate a refund.

No return policy: due to the nature of our products, we do not accept returns or provide refunds for change of mind. Please ensure that you carefully review your order before confirming your purchase. See our Refund and Returns Policy for the circumstances under which refunds are issued.

We strive to provide excellent customer service. If you have any questions or concerns regarding your order or any of our products, please don’t hesitate to contact us. Our customer support team will be happy to assist you.

All content included on our website — such as text, graphics, logos, images, and software — is the property of Pamper & Peace or its content suppliers and is protected by copyright and other laws that protect intellectual property and proprietary rights. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or its content without our express written permission.

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your access to or use of, or inability to access or use, the website; (b) any conduct or content of any third party on the website; or (c) unauthorised access, use, or alteration of your transmissions or content — whether based on warranty, contract, tort (including negligence), or any other legal theory, and even if we have been advised of the possibility of such damage.

If you have any questions or concerns about these Terms and Conditions, please contact us.