Refund and Returns Policy

We do not accept returns or offer refunds for change of mind or buyer’s remorse. Refunds are initiated only under the specific circumstances outlined below.

• Non-delivery: if your product is not delivered, please contact us at +91 8487943350 to initiate a refund.
• Received broken product: if the product arrives damaged or broken, please contact us immediately upon receipt. To facilitate the refund, you must provide a video of the unpacking process showing the damage. Please send the video to +91 8487943350.

• Contact us within 7 days of receiving your order to request a refund for non-delivery or a broken product.
• Include your order number and details of the issue (for broken products, attach the unpacking video).
• Our customer support team will review your request and provide instructions on how to proceed.

• Refunds will be issued to the original form of payment within 7 days.
• Refunds for non-delivery or broken products are processed promptly once the issue is verified by our customer support team.
• The unpacking video is required for refunds related to broken products to facilitate verification.

For assistance or questions regarding our refund and return policy, contact us at +91 8487943350 or enquiry@pamperandpeace.com. You can also reach us through our contact page.