Privacy Policy

Your privacy is important to Faroma Enterprises. This Privacy Policy outlines how we collect, use, disclose, transfer, and store your information. By visiting www.pamperandpeace.com, you accept the practices described herein.

What personal information we collect (PII):

• First and last name
• Physical address (including street name and city/town)
• Email address
• Telephone number
• Social security number
• Any other identifier permitting physical or online contact
• Information collected online and maintained in identifiable form, including clickstream information and cookies

Sources of personal information:

• Information you give us: through website interaction, purchasing products, registering for classes/seminars, participating in surveys, etc.
• Automatic information: collected via cookies and similar technologies when you interact with our website or advertisements.
• Mobile: information from mobile devices, including location data and unique device identifiers.
• Email communications: confirmation when you open our emails.
• Information from other sources: data from other sources added to our account information.

How we use your personal information:

• Communication: keeping you informed about product announcements, seminars, and events.
• Service improvement: creating, developing, operating, delivering, and improving our products, services, content, and advertising.
• Verification: verifying identity and determining appropriate services.
• Notices: sending important notices regarding products, purchases, and changes to policies.
• Internal purposes: auditing, data analysis, and research to improve products and services.

Examples of non-personal information: occupation, language, zip code, area code, referrer URL, location, and time zone; aggregated customer activity data from our website and other services; details on service usage, including search queries; and information shared about others for fulfilling requests or services.

We use non-personal information to better understand customer behaviour and improve our products, services, and advertising, and to provide relevant results and enhance service quality.

Use of cookies:

• Recognising devices for personalised features.
• Storing items in your shopping cart between visits.
• Personalising your website experience and advertising.

Managing cookies: most browsers allow disabling or being notified about new cookies. Some essential website features may be unavailable if cookies are disabled.

Additional technologies: we use pixel tags / web beacons in emails to track effectiveness and open rates, and click-through URLs to understand interest in topics and the effectiveness of customer communication.

• Strategic partners: sharing with partners to provide products/services or market to customers.
• Affiliated businesses: sharing with affiliated businesses for joint services or products.
• Third-party service providers: sharing with companies performing functions on our behalf (e.g. credit processing, order fulfilment).
• Protection: sharing information when necessary for legal compliance, national security, or protecting rights and safety.

• Security measures: using SSL encryption for data transmission and revealing only the last four digits of credit card numbers during order confirmation.
• User responsibility: protecting your passwords and logging off shared computers.

Retention: we retain personal information as long as necessary to fulfil the purposes outlined in this policy or as required by law.

• Updating information: log into your account to ensure your information is accurate.
• Requests: access, correct, or delete your data upon request, subject to legal and business requirements.
• Information provision: you can choose not to provide information, but may be unable to use certain features.
• Email preferences: adjust your email settings to opt out of receiving emails.
• Cookies: manage cookie preferences through your browser settings.

• Data transfer: information may be transferred or accessed globally in accordance with this policy.
• Compliance: adhering to “safe harbour” frameworks for data collection, use, and retention.
• Employee training: ensuring employees follow privacy and security guidelines.
• Policy enforcement: strictly enforcing privacy safeguards within the company.

You can contact us with privacy questions or concerns and we will respond as appropriate. If you are unsatisfied with our response, you may refer complaints to the relevant regulators.

We may update this Privacy Policy as necessary, with changes posted on our website. The current policy applies to all collected information unless stated otherwise. For any questions or concerns about our Privacy Policy or data-processing practices, please contact us.